Recoveries Officer at Confidential Employer – Harare

An Established Microfinance institution is seeking two qualified and results-based Recoveries Officers. The role is best suited for individuals with experience in managing delinquent loan accounts. This is in line with the institutions credit and risk management frameworks.

Duties:
- Follow up on delinquent accounts
- Negotiation of repayment plans and follow up on adherence to loan schedules
- Conducting of field investigations on overdue clients
- Preparation of Weekly/Monthly/Quarterly arrears report for management
- PAR analysis for management
- Championing litigation processes including preparation of documentation for small claims court and liaison with the legal department
- Assist in maintaining, reconciling and analysing non-performing loan portfolios
- Maintenance of client interactions and payment arrangements
- Recommendation of appropriate recoveries strategies
- Work closely with operations to maintain healthy loan portfolios

- Degree or Diploma in Banking, Finance, Business Management or related field
- A certification in Microfinance will be an added advantage
- At least 2 years working experience in a microfinance institution
- Knowledge of court processes, including small claims court
- Strong negotiation and communication skills
- Strong attention to detail, professionalism, integrity and persistence
- Proven analytical and problem-solving skills
- A Clean driver’s license is a must