Technical Graduate Trainee at MJ Group – Harare

We are seeking a motivated, confident, and technically capable IT Technical Trainer to join our team. The successful candidate will be responsible for delivering technical training to partners and customers, explaining IT solutions effectively, and supporting the understanding and implementation of networking, operating systems, and cybersecurity technologies. The ideal candidate should have a relevant IT qualification, strong technical fundamentals, excellent presentation skills, and a willingness to obtain vendor certifications from Sophos, ESET, and Huawei within specified timeframes. Duties include delivering technical training sessions, demonstrations, and presentations to partners and customers; explaining networking, operating systems, and information security concepts in a clear and practical manner; developing and delivering training materials, presentations, and technical demonstrations; supporting partners and customers in understanding IT products, solutions, and their applications; keeping up to date with emerging technologies, industry trends, and product developments; obtaining and maintaining relevant vendor certifications, including Sophos, ESET, and Huawei, within agreed deadlines; assisting with technical product demonstrations and knowledge-sharing sessions; and working collaboratively with internal teams to ensure effective technical support and customer satisfaction.

- A degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related field.
- Sound understanding of computer networking, operating systems, and cybersecurity fundamentals.
- Strong verbal and written communication skills.
- Ability to present technical information confidently to diverse audiences.
- Good presentation, facilitation, and technical training skills.
- Willingness to learn new technologies and continuously develop technical expertise.
- Professional appearance, confidence, and a customer-focused attitude.
- Ability to meet deadlines and complete required vendor certifications within set timeframes.
- Existing industry certifications, such as CompTIA A+, Network+, Security+, Cisco CCNA, or relevant vendor certifications.
- Familiarity with cybersecurity solutions and networking technologies.
- Previous experience in IT training, technical support, product demonstrations, or customer-facing technical roles.