Clinic Administrator at Bindura University of Science Education – Bindura

Bindura University of Science Education invites applications from suitably qualified and experienced individuals for the position of Clinic Administrator.

Duties and Responsibilities
1. Operational & Staff Management
·Daily Operations: Optimize clinic workflow and patient scheduling for maximum efficiency.
·Staff Supervision: Recruit, train and evaluate staff while building a positive culture.
·Policy Implementation: Develop and enforce Standard Operating Procedures for consistent clinic quality.
2. Financial & Revenue Management
·Budgeting & Expenses: Prepare budgets, track expenses and control costs.
·Billing & Revenue: Manage patient billing, insurance claims and revenue growth.
3. Patient Experience & Compliance
·Patient Care: Deliver excellent service and handle escalated patient complaints.
·Regulatory Compliance: Ensure full adherence to the Pharmacists Council of Zimbabwe (PCZ), Health Professions Council (HPA), AHFoZ and privacy laws.
4. Inventory & Vendor Management
·Inventory Control: Monitor and order clinical supplies, frames, and contact lenses.
·Vendor Relations: Negotiate pricing, manage suppliers, and oversee equipment repairs.

- A Bachelor's Degree in a related field such as Business Administration or Health Administration
- Three (3)years of experience in a supervisory or management role, ideally within a healthcare, optometry, or medical practice setting
- Proficiency with Electronic Medical Records (EMR), Health 263 or practice management software
- Strong knowledge in Microsoft Office.
- Strong leadership and communication skills to manage diverse teams.
- Good analytical and problem-solving skills
- Able to interpret operational metrics, improve processes and make sound decisions.