Specialist Solutions Architect, Tax at Stripe – Chicago, Atlanta, Remote - Worldwide

Stripe is a financial infrastructure platform for businesses, used by millions of companies to accept payments, grow revenue, and accelerate new business opportunities. The mission is to increase the GDP of the internet, offering an unprecedented opportunity to put the global economy within everyone's reach.

Specialist Solutions Architects (SSA) are domain experts aligned to specific Stripe solutions and customer buying centers. This role requires in-depth knowledge of specific solution offerings and a deep understanding of customer challenges. You will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, educate product and engineering teams on market trends, and strongly influence the product roadmap. You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.

Key responsibilities include:
- Acting as a subject matter expert on Stripe Tax to accelerate opportunities.
- Demonstrating a deep understanding of global indirect taxes (VAT, GST, sales and use tax, mandatory e-invoicing requirements) and how automated compliance solutions help online businesses meet their obligations.
- Providing solutions and recommendations to B2C, B2B, and platform business models on how to integrate Stripe Tax for end-to-end indirect tax compliance.
- Conducting deep discovery of customers' current processes and needs to architect solutions that drive key implementation decisions and accelerate deals.
- Creating and sharing best practices and reusable assets such as reference architectures to enhance the quality and efficiency of the broader sales and pre-sales organizations.
- Partnering closely with the Tax product sales team and actively driving opportunities for Stripe's largest customers, leading Tax solution strategy and owning key customer relationships.
- Serving as a "Voice of the Customer" to drive product and feature request prioritization.
- Identifying product, industry, implementation, and competitive trends, and providing actionable insights to product stakeholders and sales to influence Stripe's Tax product roadmap.
- Acting as an escalation point to drive complex technical issues to resolution with Stripe's engineering team.
- Representing the technical health of the business on quarterly sales forecast calls and highlighting deal blockers with proposed solutions.
- Supporting marketing events including executive briefings, conferences, user groups, and trade shows.

- 7+ years of experience in a customer-facing technical role such as solutions architect, solutions consultant, or sales engineer for a global software enterprise.
- 3+ years of accounting, indirect tax, or tax compliance experience within a technical sales organization.
- Experience working with or implementing a tax automation software solution.
- Strong knowl