Operations Manager at International Rescue Committee – San Jose/Oakland, USA

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The Operations Manager (OM) is responsible for the direct or indirect oversight and coordination of all operational functions in the Bay Area (San Jose and Oakland) grouping, resulting in a well-functioning, compliant operational environment. The Operations Manager serves as the primary liaison for HQ Regional Functional Leads including Supply Chain Advisor (SCA), Regional Safety & Security Director (RSSD), Regional IT Director (RITD) and Global Facilities Director (GFD).

This position reports to the Executive Director and oversees the Operations staff in both offices. This position is based in either San Jose or Oakland, with regular weekly onsite presence within both offices.

Key Responsibilities include:

Safety & Security (S&S):
- Oversee regional S&S matters.
- Responsible for the implementation and maintenance of all office S&S documentation.
- Organize all-staff S&S meetings and ensure emergency evacuation drills are conducted annually.
- Cascade HQ and/or office security warnings and advisories.
- Report all S&S incidents and coordinate immediate incident management, including filing police reports.
- Build and maintain strong relationships with S&S actors or stakeholders.
- Assist in the development of office-specific S&S onboarding materials and provide S&S briefings to new staff.

Supply Chain (SC):
- Serve as the region’s primary focal point for procurement, asset and inventory management, in-kind donations tracking and reporting, vehicle fleet management and transportation, and warehousing.
- Lead the bidding process, including request for quotation/proposal and tender evaluation.
- Manage relationships with suppliers and vendors, maintaining up-to-date records.
- Maintain asset register and inventory lists, and establish inventory control for office supplies.
- In collaboration with the Finance Manager, ensure inventories reconcile with financial reports.
- Support program teams in meeting their match goals.
- Ensure policy compliance for the fleet of IRC-owned vehicles and oversee their maintenance and usage.
- Work with HQ Supply Chain to maintain IRC policy at all times, controlling and maintaining policy through the PO system in Integra.

Facilities Management:
- Manage the region’s office and equipment leases.
- Coordinate repairs and maintenance.

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