Fraud Operations Analyst at Stripe – Mexico City

Stripe is a financial infrastructure platform for businesses, serving millions of companies from enterprises to startups. Their mission is to increase the GDP of the internet, offering an unprecedented opportunity to contribute to the global economy. The Mexico City office is a vibrant hub focused on reshaping the financial landscape globally, prioritizing collaboration, innovation, and excellence. As part of this mission-driven community, you'll work towards enhancing the global economy and increasing the GDP of the internet, fostering a culture of inclusivity and support.

Key Responsibilities:
Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors.
Conduct investigations on merchant accounts to support financial partner requirements.
Assess risk factors and trends of potentially fraudulent activity.
Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience.
Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance.
Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team.

Stripe is open to people relocating from other Mexican states, and successful international candidates may be eligible for relocation assistance and visa sponsorship.

- Some experience in fraud analysis, fraud investigations, or fraud operations
- Experience using data to make assessments and judgments
- A team-focused mentality and effective problem-solving skills
- The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented
- Willingness to periodically work a weekend (remotely) for which you will be compensated with weekdays off
- Available to work 100% in-office on Av. Paseo de la Reforma, Mexico City.
- Preferred: Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud
- Preferred: Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools
- Preferred: Prior fraud experience across multiple industries and verticals
- Preferred: Experience in a high-growth technology company
- Preferred: Experience working from a queue