Counsellor at Zimbabwe Independent Complaints Commission – Harare

Purpose of the Position
Provide psychological support, trauma counselling and emotional rehabilitation to complainants, victims and witnesses engaging with the Commission.

Duties and Responsibilities
Key Performance Areas
- Psychosocial Assessments: Assess complainants presenting with trauma, emotional distress or grief; determine severity and design individual treatment plans.
- Individual and Group Counselling: Deliver evidence-based interventions (e.g. cognitive behavioural therapy, trauma-informed counselling) to relieve distress, stabilise crises and build resilience.
- Accompaniment During Investigations: Support vulnerable victims through the investigative and legal process to prevent secondary traumatisation.
- Referral and Follow-Up Care: Manage referrals to psychiatric, medical and social welfare services; conduct follow-up evaluations of recovery.
- Case Conferences and Records: Participate in multidisciplinary case reviews, provide mental health perspectives to investigators, compile confidential clinical reports and keep counselling records in line with health privacy ethics.

- Bachelor’s degree in Psychology, Counselling, Clinical Social Work or a recognised equivalent.
- Current registration with the Allied Health Practitioners Council of Zimbabwe (mandatory).
- Minimum of two (2) years of clinical counselling experience with clients presenting trauma, crisis or complex emotional distress.