Social Worker at Zimbabwe Independent Complaints Commission – Harare

Purpose of the Position
Provide social work interventions, psychosocial assessments, trauma support and case management to victims and complainants affected by alleged misconduct by members of the security services.

Duties and Responsibilities
Key Performance Areas
1. Psychosocial Assessments: Conduct field visits and home assessments of complainants’ psychosocial, family and economic circumstances; compile assessment reports to inform investigations.
2. Therapeutic Interventions and Crisis Support: Design and implement psychosocial recovery plans for clients experiencing trauma, post-traumatic stress or anxiety; provide grief counselling, stabilisation and crisis intervention.
3. Referral and Case Management: Maintain referral networks with state welfare agencies, health institutions, legal aid providers and civil society; track referral outcomes and client welfare.
4. Investigative Collaboration: Advise investigators and legal officers on victim vulnerability, child protection and witness care; provide professional assessments for administrative proceedings.
5. Records and Professional Standards: Maintain confidential client files, prepare periodic psychosocial service reports and comply with the Social Workers Act and professional codes of ethics.

- Bachelor of Social Work (BSW) degree or recognised equivalent.
- Current registration and practising certificate from the Council of Social Workers of Zimbabwe (mandatory).
- Minimum of two (2) years of post-qualification practice in clinical social work, psychosocial assessment, trauma intervention and victim care.